İslami finansta adalet bir seçenek değil – bir yükümlülüktür.
Son Güncelleme - 21 Temmuz 2025
Bu tarihte, Kinesis'ten 250.000 $ değerindeki tamamlanmış işlemlerin, işlemler tamamlandıktan iki ay sonra 6.8 No'lu Maddeye dayanarak iptal edildiğini bildiren resmi bir ileti aldım.
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After being a verified user and successfully completing KYC twice, the first time in Jul 2021 and a second time in Jan 2025, I was able to operate normally on the Kinesis platform for several years, including trading and withdrawals.
In May 2025, thanks to tips shared by a generous user on the Official Kinesis Forum I performed a number of profitable trades. After having successfully withdrawn a smaller amount just minutes earlier, I decided to make a larger withdrawal to safely set aside the portion of funds owed for taxes on the profits.
As soon as I initiated the transaction, my account was suddenly and unexpectedly downgraded to "unverified" status.
Trading was disabled, my pending withdrawal was frozen, and a new ID verification was triggered.
I completed the KYC process twice again but, since then, my account status remains "Unverified" with no explanation!
Repeated attempts to contact support were met with silence or vague responses. Posts on the official forum were blocked. Moreover, since June 2025, only verified customers are allowed to read and write in the forum, making it impossible for users facing KYC issues to share their experiences. Now I can't even check whether there are any responses to the topic I started about this issue.
No transparency, no way to access my legitimate funds.
I believe that users have the right to transparent processes, especially on a platform promoting the idea of sound money and digital assets.
Blocking funds and preventing trading without clear cause or communication is unacceptable.
I am publishing this page to document my experience transparently and to inform other users who might encounter similar issues.
I am also notifying Kinesis leadership and partners to highlight the reputational risks of such practices.
Before taking stronger legal actions or filing official complaints with financial authorities and Kinesis partners, I wanted to raise awareness and give the company the opportunity to resolve this situation amicably.
Even after multiple ID verification submissions, the system keeps my account in "Unverified" status, effectively locking my funds and forbidding trading, forcing me to incur losses as the market declines.
I am a personal user who joined Kinesis many years ago in good faith, following all required steps and acting transparently.
I value the principles of sound money and alternative monetary systems, but I expect basic trust and accountability in return.
This is not about a technical glitch or misunderstanding, it's about a repeated pattern that is affecting legitimate users.
If this situation is not resolved promptly, I will proceed to notify financial regulators, relevant partners and competitors in each jurisdiction where Kinesis operates.
And, of course, across the entire web.
If you have had similar experiences, or if you are a journalist, regulator, concerned partner or even a competitor, feel free to reach out:
Email: