Verify ID - documents upload - KM1374xxxx
1 messaggio
x@gmail.com> 21 maggio 2025 alle ore 18:50
A: compliance@kinesis.money
Cc: Paul Tacke
Dear Compliance Office,
I send this email to inform you that, just few minutes ago, I've uploaded, using the "secure-upload" function of my account,:
- my national ID
- the residence certificate issued by the Government Office with the English translation
- a selfy with me holding a paper with the word Kinesis and today's date
I've made this in order to speed up the verify ID process.
In fact my account until this morning was verified and I made a lot of trades in the last few days.
Then, when I tried to withdraw the funds that I needed to allocate to pay the tax on the profits I made (it's the 33% of the profit + 0.2% of the whole funds), the transaction failed and the account become unverified. The "verified" mark has became a button "Verify ID".
Because of this I can no more trade and manage the funds and I risk to get a lot of losses.
I also can withdraw no funds from the account.
I hope that this email can speed up the verification process.
The sudden block came without any notice and it's giving me a lot of troubles.
Thanks in advance for your kind attention.
Best regards,
x
KM1374xxxx
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